All Collections
Technical Issues
Error Downloading Assets
Error Downloading Assets
Debra avatar
Written by Debra
Updated over a week ago

If you see "Error Downloading Asset", please check if your internet connection is working.

If your internet connection is working, try to:

  • Hard-close the app and restart it

If restarting the app doesn't work, try to:

  • Reinstall the app
    Make sure to create an account first to save your progress. After the reinstall, log in with the same account again to continue.

Did this answer your question?