We're so sorry to see you go! 😢 If you've been having a problem with the app, we'd be happy to look into it and help troubleshoot 🤓
If you'd still like a refund, the steps are below. (If you were searching for steps on how to turn off the subscription renewal, see here).
Apple (App Store) purchases
Go to Apple's problem reports page: http://reportaproblem.apple.com/
Log in with your Apple ID username (typically your email address) and password
Tap or click "I'd like to"
Choose "Request a refund"
Choose the reason why you want a refund, then choose Next
Choose Simply Sing, then choose Submit
You can also speak directly with Apple Customer Support 🍎
Android (Google Play) purchases
You can request a refund directly by following these steps on Google Play. If you have any trouble, please reach out to our team. Payments made through the Google Play Store are eligible for a full refund within 30 days of purchase.
Have more questions? You can talk to us through the app. Tap on your avatar at the top right of the app > Have a Question? :)